Notice provided pursuant to Articles 13-14 of GDPR 2016/679 (General Data Protection Regulation)

Pursuant to Article 13 of EU Regulation 2016/679, regarding the information that will be collected to protect individuals and other subjects concerning the processing of personal data, the following information is provided:

1. Purpose of Data Processing
   The personal data provided (name, surname, email address, phone number) are collected to offer services to users, such as online support and commercial offers. No automated decision-making or user profiling is performed.

2. Processing Methods
   The data processing will be carried out using IT tools with the adoption of appropriate security measures, including secure HTTPS connections and data access protected through individually assigned credentials.

3. Provision of Data
   Providing data is optional but necessary to deliver the requested services. Refusal to provide such data may result in the inability to fulfill the requested services.

4. Data Communication and Disclosure
   Personal data will not be disclosed and will only be shared with the website provider for technical needs related to management and hosting. No other data transfers are foreseen.

5. Data Controller
   The data controller is Richard’s Milano Srl, located at Corso Europa, 15, 20122 Milan, (MI), Italy. Contact: richards@richardsmilano.com.

6. Rights of the Data Subject
   The user has the right to access their personal data, request correction, deletion, restriction of processing, object to processing, and request data portability. Users may withdraw their consent at any time and file a complaint with the competent supervisory authority. These rights can be exercised by sending a request to the email address richards@richardsmilano.it.

7. Specific Security Measures
   Specific security measures, including a corporate firewall, are implemented to protect personal data from unauthorized access.

8. Cookie Management
   The website uses technical and analytical cookies (Matomo Analytics and Google Analytics) to enhance the user experience. Users can manage their cookie preferences through their browser settings by following the specific instructions provided for each browser.

9. Changes to the Privacy Notice
   Any substantial changes to this privacy notice, such as the introduction of new processing purposes, the collection of new data types, or sharing with new third parties, will be communicated to users via email and published on the website within 30 days of the modification.

10. Procedure in Case of Personal Data Breach
    In the event of a personal data breach, immediate measures will be taken to notify affected individuals and the competent authorities, document the issue, resolve the problem, and review security policies to prevent future incidents.